AI Is Rewriting the Economics of India’s $315 Billion IT Outsourcing Industry
Indian IT-services companies are moving away from hours-worked billing toward outcome-based contracts as AI automates more coding and support work.
Why it matters: AI is weakening the historical relationship between outsourcing headcount and revenue, forcing a major business-model reset.
Indian IT-services companies are moving away from hours-worked billing toward outcome-based contracts as AI automates more coding and support work.
AI is weakening the historical relationship between outsourcing headcount and revenue, forcing a major business-model reset.